Konica Minolta launches Information Management Services division for outsourced print

Published 23rd January 2009

Milton Keynes UK, 22 January 2009
Konica Minolta Business Solutions (UK) Ltd has launched an Information Management Services division to provide an outsourced print solution service for corporate and public sector customers. The service allows customers with print room facilities and large fleets of print devices to outsource management of these facilities to Konica Minolta.

Konica Minolta’s IMS division can manage all aspects of print provision for customers including managing the contracts of any legacy equipment as well as providing new state of the art bizhub multifunctionals and printers. The Managed Print Service (MPS) covers all consumable items, provisioning of equipment, engineering support and asset management of devices. IMS will offer various flexible cost models allowing the service to be tailored financially to suit.

The MPS service is viable for machine fleets of ten and upward. Where appropriate Konica Minolta IMS will provide on-site staff for instant support. Print rooms can also be fully staffed and managed.

To ascertain a customer’s needs Konica Minolta will first conduct a comprehensive print audit. This will be followed by an evaluation process resulting in an IMS proposal. Konica Minolta is marketing the service to corporate customers and public sector organisations. For the public sector Konica Minolta can offer IMS as part of the OGCbuying.solutions framework agreement.

For Konica Minolta, Christian Grauwiler, head of the new IMS division said, “Many customers are now aware of the huge cost savings which are achievable through efficient print management. However, effective management requires constant attention; this is where IMS can help the customer focus on his core business while we do what we do best, manage print. The print room is an area that also needs competent management resources to avoid bottlenecks and to control costs. All this is non-core activity for our customers. IMS provides them with an outsourced print service requiring no supervision and at a known and predictable cost. It is provided by one of the biggest suppliers of printers and multifunctional devices in the world with the resources to deliver efficient, reliable and economic print services.”

Ends.